EURAN EUROPEAN ART NETWORKS ART AND DESIGN STORES
RETURN AND REFUND POLICY

At EURAN, European Art Networks AB, we want to give our customers the most enjoyable shopping experience, one that will keep them coming back to our store time and time again. That’s why we believe that our store policies should be fair, clear and transparent. Below you’ll find our return and refund policy. If you can’t find the information you’re looking for - please don’t hesitate to contact us today!

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Return and Refund Policy

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Last updated: February 1, 2022

Thank you for shopping at EURAN European Art Networks Art and Design Store.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.

The following terms are applicable for any products that You purchased with Us.

 

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to EURAN, European Art Networks AB, Regus Business Center, Ostermalmstorg 1SE-11442 Stockholm, Sweden.

• refer to the items offered for sale on the Service.

• mean a request by You to purchase Goods from Us.

• refers to the Website.

• refers to EURAN EUROPEAN ART NETWORKS ART AND DESIGN STORE, accessible from https://www.stores.euran.eu

• means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

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Your Order Cancellation Rights

You are entitled to cancel Your Order within 14 days without giving any reason for doing so.

The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

• By email: return-refund-policy@euran.com

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

 

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

• The Goods were purchased in the last 14 days

• The Goods are in the original packaging

• Product isn't used or damaged

• Product must have the receipt or proof of purchase

The following Goods cannot be returned:

• The supply of Goods made to Your specifications or clearly personalized (please read our "special notice" here below).

• The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

• The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

• The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.

 

Returning Goods

You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the sender's address indicated on the package of the received Goods.

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

 

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

 

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: return-refund-policy@euran.com

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Special notice
All the items of the present site, except the artworks of the EURAN collection and the items present at the Design selection, are printed-on-demand, which means that all products are unique and produced only once ordered. This also means that returns and exchanges are not supported if you ordered the wrong size, color, or simply don’t like the product. 
The producers of all the print-on-demand products except the ones signed and numbered by the artist, are printing companies situated in different countries, not quality controlled directly from us. Therefore we cannot be held responsible for the printing result. We certainly are doing our best to select the best print-on-demand companies, producers and products, searching constantly and carefully verified customer reviews and media opinions.   
The producers of the items present at the Design selection are international companies working with the system of the drop-shipping: What exactly is drop shipping? “Drop shipping is a retail fulfillment method in which a business doesn't keep the products it sells in stock. When a drop shipping retailer sells a product, it purchases the item directly from a third party (a manufacturer, wholesaler, or another retailer) that ships the product directly to a customer.” (https://squareup.com/us/en/townsquare/what-is-drop-shipping).

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Thank you.